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Belo Horizonte International Airport

BH Airport Logo
ícone do logotipo do BH Airport

Costumer Service


Our main contacts



We are ready to answer questions, point out ways forward, receive suggestions, chat and ensure that your experience at BH Airport is smooth and enjoyable. Whether at the information desk or through our online and telephone channels, you can count on us!




Call Center (24h)

0800 037 154

Adm BH Airport

(horário comercial)

31 3689 2800

Parking Lot

31 3689 2758

Information desk

31 3689 2701

Telephone for the hearing impaired

Telephone for the hearing impaired

+55 31 3689 2227

* To receive this service, you will need a special device with an alphanumeric keyboard and display.

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Lost and Found

perdidoseachados@bh-airport.com.br

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+55 31 3689 2089

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1º floor | 6h to 22h

Have you lost something at BH Airport? We have a Lost and Found department that can help you. By phone or in person you can report your loss and, if your item is there, you can pick it up in person. We also have the option of a smart cupboard for certain types of objects. In this case, you can retrieve the lost item yourself using a QR code that you receive by message or e-mail.




  • Azul | 4003 1118 | 0800 887 1117
  • Gol | 0300 115 2121 | 0800 704 0465
  • Latam | 4002 5700 | 0300 726 4455
  • Copa | 0800 886 2672
  • TAP | 0300 210 6060 | 0800 727 2347
Ombudsman

Committed to transparency and dialog, we have created an active listening channel to improve our services and take care of every detail of your experience. Talk to us! Your opinion is essential to making BH Airport even more efficient and welcoming.


0800 037 1547

ouvidoria@bh-airport.com.br

Other contacts
  • Anvisa:

    31 3689 2009 | 31 3689 2888 | 31 3689 2008

  • Special Court:

    31 3689 2068 | 31 3689 2248

  • Children's Court:

    31 3689.2945 | 31 3689 2946

  • Federal Police:

    31 3689 2240

  • Civil Police:

    +55 31 3689 2970 | +55 31 3257 7129

  • Militar Police:

    31 3689 2177

Booking center

To change or cancel a flight booking, use the airline's communication channels.




  • Azul
    |

    4003 1118 | 0800 887 1117

  • Gol
    |

    0300 115 2121 | 0800 704 0465

  • Latam
    |

    4002 5700 | 0300 726 4455

  • Copa
    |

    0800 886 2672

  • TAP
    |

    0300 210 6060 | 0800 727 2347

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